Frequently Asked Questions
GoDay provides Canadians with short-term, low-value loans 100% online. These loans are not intended to provide a long-term financial solution.
In order to get a loan you must be actively employed or receiving income from CPP and/or a private pension. We do not currently lend on disability, employment insurance (EI), child tax benefits, old age security, welfare, or social assistance.
Yes. You must have an open bank account with a Canadian bank or credit union so that we can automatically withdraw funds from your account when repayment is due.
Yes. GoDay may conduct a credit check as part of our automated decision making process. It is likely this will have no impact on your credit score, though this does depend on your credit history. Please keep in mind that we consider factors other than just your credit when reviewing your application. To give yourself the best chance of acceptance, make sure you provide accurate information on your online application. If you're an existing customer, you can always update your information with us by contacting GoDay Customer Service at [email protected].
Credit is one of the many factors we consider when reviewing a loan application, however this does not necessarily mean GoDay will deny you if you have poor credit. There are many other factors that are included in our automated decision making system. To give yourself the best chance of acceptance, please make sure you provide accurate information on your online application.
Yes. Renters are welcome. As long as you can provide a current address, details of a regular income and a guarantee to repay your loan, we're happy to consider your application.
Complete a payday loan application online or through our mobile site 24/7. The process is quick and easy. Within seconds of submitting your application, we will let you know if you have been approved. Should we need any additional information from you, we'll be in touch promptly by phone or email. If approved, we will use the industry's fastest tools to transfer your loan as soon as possible. If you're ready - click here to begin. Returning customers can re-loan here.
No. We operate 100% online since we understand the need for speed of service and the desire for absolute privacy. Why walk into a store when you can do it all right from your smartphone?
GoDay partners with the most reputable financial institutions and uses the fastest tools in the industry to ensure you get the speediest service possible. Your loan is quite literally on it's way to you once you receive an email from us confirming it is in transit. Actual time to receive your funds depends on your financial institution, but typically it ranges from one hour to a couple of hours. (See our funding chart below for details).
Please note that funding times vary by financial institution. GoDay advances funds by direct deposit and email money transfer. Please consult a GoDay Team Member for more detailed information.
No, and no payday loan company has the right to ask. We do not need to know how you plan to use the money. As long as you borrow responsibly and are able to pay your loan back on time, we are happy to bridge your cash flow gaps.
If you elect not to complete GoDay's automated application process, you may be required to send in additional documentation. If additional documentation is required, the following
options are available:
There are no fee surprises! Exact fees are always disclosed on your application page, as well as on your actual loan agreement. However, should you fail to repay your loan within the specified term, you will incur a one time missed payment fee & interest will continue to accumulate on your outstanding balance until paid in full. This will affect your GoDay Trust Rating.
GoDay payday loans are generally due on your very next pay date. Loan terms are affected by your pay schedule, borrowing history & GoDay "Trust Rating". Before extending a loan, GoDay will communicate your repayment date and borrowing term. Should you have any questions or concerns, our team is available to help.
If you fail to repay your loan within the specified term, you will incur a missed payment fee as per your GoDay agreement, and we will contact you to arrange repayment. If GoDay is unable to arrange payment, your account will be handled by our professional collections team. They will do their best to help you manage repayment. If GoDay is unable to recover the money over a reasonable period, we will forward your account to an external collections agency or legal counsel. Failure to repay the loan will be recorded with the credit bureaus. Information may be supplied to other organizations to trace your whereabouts and recover past due debts. We will do our best to help you figure out a solution. If, however, you fail to cooperate, your credit score will be impacted for up to 7 years, as will your relationship with GoDay.
Our service is intended to provide a short-term solution to unexpected financial hurdles. We encourage you to pay your loan back on time. If, however, you are absolutely unable to do so, we ask that you contact our Payment Team as soon as possible to discuss repayment. Reach us toll free at 1-888-232-3463.
Since GoDay is committed to responsible lending, our policy is that you must repay your current loan with us in full before applying for another. Once your payment clears, you are free to log into your GoDay Account and re-loan!
On the agreed date, we will automatically withdraw payment directly from your bank account. If you wish to make alternative payment arrangements please contact Customer Service at least two business days prior to your repayment date. You can reach Customer Service toll free at 1-888-984-6329 or by email [email protected].
The first time you take out a GoDay loan, you can borrow a maximum of $500. As we get to know one another, we are open to discussing an increase in loan amount up to a maximum of $1500.
To get a GoDay loan, you must:
We're ready. Give us a call, 1-888-984-6329.